“C.A.R.E. Service” – How We Make You a Knitting Superstar
But HOW do we make you a Knitting Superstar? What's the secret ingredient behind that big promise?
The secret is, we have a unique way we treat our students that guarantees they'll end up more confident knitters, and we call it "C.A.R.E."
The C stands for Connection and it's all about talking to you like a real person and really relating to you one-on-one.
The A stands for Acceptance and it's all about holding space for you wherever you are, no question is too big or too small, and there are no dumb questions. It's about creating a safe environment you can come to for knitting help and not be judged or condescended to but be welcomed with open arms just for being part of our community.
The R stands for Reliable Source. It has to do with only putting content on our website that we stand behind 100% - it has our stamp of approval on it for quality and accuracy and that's why our students know they can rely on it. We just teach things that are within our expertise. All our content - video tutorials, free patterns, and the website in general with its blog articles, dictionary definitions... everything together is a reliable source for your knitting instruction.
The E stands for Encouragement, motivation, and support, and it's about how we treat you and answer your knitting questions when you need help. We always tell you, "You can do it!" and support you by answering your knitting questions directly by email and in our forum.
"Liat, I just have to add that I love listening to your voice both literally and figuratively. The message you send--that it's alright, you can fix your mistakes, and that things don't have to be perfect--all resonate"
"Liat - you support me in so many ways and on so many levels I don’t even have words to express it all. One thing that floats right to the top is the confidence you instill. In line with your belief we can surmount any issues, I’m taking steps I might not have otherwise. Sending you a big hug and thanks for mentoring me."
"Love Liat and KnitFreedom and I can already see the value you are bringing to the learning. I can see how important it is for you to help us and do so in a way that is encouraging and supportive which helps to build confidence. KnitFreedom is my preferred source to improve my skills. Thanks!"